Success Story

George Oakes: Automated Debt Recovery System

Automating retailer dues collection across a widespread dealer network for improved cash flow

₹15 Lakh+/Month

Zero Human Intervention

Automated Workflows

Objective

Automate retailer dues collection across a widespread dealer network, improving cash flow and reducing collection delays.

Structured follow-ups and payment reminders powered by AI to maintain consistent communication with dealers.

Real-time tracking dashboard for finance teams to monitor collection status and performance metrics.

Seamless integration with dealer CRM for automatic reconciliation updates and payment tracking.

Real-time analytics and insights into debt recovery operations:

6,388 call attempts with 922 customers reached

668 successful conversations completed

Average call duration of 24.39 seconds

Comprehensive call outcome tracking

Recovered Per Month

Without human intervention

Automated

Zero manual follow-ups required

Dealers Reached

Monthly engagement

Enhanced Team Efficiency: Field collection teams can focus on complex cases while AI handles routine follow-ups

Improved Payment Discipline: Consistent automated reminders led to better payment habits across the dealer network

Complete Transparency: Real-time dashboard provides full visibility into collection operations and outcomes

See how Novolytics can help you recover dues efficiently